Refund policy


Last Updated: August 25, 2026

At Beelady, we want our customers to have a smooth shopping experience. Please read this Return and Refund Policy carefully before placing an order.

1. No Return and No Exchange

Beelady follows a No Return and No Exchange policy.

Once an order has been successfully placed and processed, we do not accept requests for returns or exchanges.

Customers are therefore requested to carefully check the product details, specifications, size, color, quantity, and other relevant information before placing an order.

2. Order Cancellation

Once an order has been placed and processed, cancellation may not be possible.

If you wish to request cancellation, you should contact us as soon as possible using the contact details provided below. Cancellation requests will be considered only if the order has not yet been processed or dispatched.

3. Damaged or Incorrect Product

Although we follow a no-return and no-exchange policy, if you receive a product that is damaged, defective, or materially different from the product ordered, please contact us as soon as possible after delivery.

To help us review the issue, you may be required to provide:

  • Order number.

  • Photographs of the product received.

  • Photographs of the packaging.

  • A clear description of the issue.

  • Any other information reasonably required by Beelady.

Each case will be reviewed individually, and any resolution will be provided at Beelady's discretion and subject to applicable law.

4. Refunds

Since Beelady follows a No Return and No Exchange policy, refunds are generally not provided for products that the customer simply does not want, changes their mind about, or ordered incorrectly.

If Beelady approves a refund due to an eligible issue with an order, the refund will generally be processed to the original payment method used for the purchase.

The time taken for the refund to appear in your account may depend on your bank, card issuer, payment gateway, or other payment service provider.

5. Products Not Received

If your order shows as delivered but you have not received it, please contact us promptly at the details below.

We may request order and delivery information and may coordinate with the applicable delivery partner to investigate the matter.

6. Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address when placing an order.

Beelady will not be responsible for delivery failures or additional costs resulting from an incorrect, incomplete, or outdated address provided by the customer.

7. Contact Us

For questions or concerns regarding an order, return, exchange, or refund, please contact us:

Beelady
HOUSE NO. 1353 TO 1356, KAROL BAGH, Gali Number 19, Naiwala, New Delhi - 110005
Email: info@shopbeelady.com
Phone: (+91) 9876-543-210

Beelady reserves the right to update or modify this Return and Refund Policy at any time. Any changes will be published on this page with the updated "Last Updated" date.